Freshsales
Freshsales (by Freshworks) is a modern CRM with AI-powered deal insights, built-in phone, email, and chat. It offers a generous free tier and competitive pricing. Part of the Freshworks suite, it integrates with Freshmarketer for marketing automation.
Pricing
| Tier | Monthly Price | Annual Price | Subscriber Limit |
|---|---|---|---|
| FreeFree | Free | Free | Unlimited |
| Growth | $11 | $9 | Unlimited |
| Pro | $47 | $39 | Unlimited |
| Enterprise | $71 | $59 | Unlimited |
Prices verified periodically — check official site for current rates.
Features
API Access
- API AccessSupportedQuality: 4/5
REST API available
Automation
- AutomationSupportedQuality: 3/5
Workflow automation on Growth+
Contact Management
- Contact ManagementSupportedQuality: 4/5
Full contact management with lifecycle stages
Custom Fields
- Custom FieldsSupportedQuality: 3/5
Custom fields available
E-commerce Integration
- E-commerce IntegrationSupportedQuality: 2/5
Limited e-commerce features
Email Integration
- Email IntegrationSupportedQuality: 4/5
Built-in email with templates
Free Tier
- Free TierSupportedQuality: 3/5
100 contacts, built-in phone & email
Lead Scoring
- Lead ScoringSupportedQuality: 4/5
AI-powered contact scoring
Pipeline Management
- Pipeline ManagementSupportedQuality: 4/5
Visual pipeline with drag-and-drop
Reporting
- ReportingSupportedQuality: 3/5
Standard reports and dashboards
Platform Compatibility
| Platform | Integration Quality | Ease of Setup | Feature Depth | Overall Score |
|---|---|---|---|---|
| shopify | 3/5 | 3/5 | 2/5 | 3/5 |
| woocommerce | 2/5 | 2/5 | 2/5 | 2/5 |
Ready to try Freshsales?
Visit the official site to see current pricing and offers.
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